How to Hire and Go through Pharmacy Technician Training
Instead of hiring a new batch of licensed pharmacists to aide each other in the work process why not hire a Pharmacy Technician instead? The process of Pharmacy technician training is a lot more convenient and won’t be quite a hassle unlike training brand new pharmacists.
They aren’t as knowledgeable as licensed pharmacists but they are eligible enough to become an assistant to the licensed pharmacists that work in your pharmacy or drug store.
When you’re in the process of hiring a pharmacy technician make sure to ask them various questions to challenge their knowledge, questions like: “Do they know basic prescriptions?”, “What kind of dose should be given?”,
Labels for medicine, and you should also check if their attitude is also quite inviting. You might need them to answer phones at times and operate the cash register. When asked about their salary make sure you base it also on their experience.
In the United States they offer about $10-$15 per hour.
Once you have hired a pharmacy technician you’ll have to train them. Just like the hiring process you’ll have to refresh their memories on what kind of medicines are for what kind of sicknesses because at times they will have to handle customers and they will be giving out medicine.
You don’t want to hire someone who just gives out random prescription drugs to one of your clients. After they’ve proven themselves as responsible pharmacy technicians when it comes to distribution of prescription drugs it’ll be time to take it to the next phase of pharmacy technician training.
The next phase would be the administrative functions training. In this phase of training you’ll have to train them to answer phones, stock shelves, and operate the cash register. This phase will move quick and easy if the people you’ve hired are knowledgeable in prescription drugs and have aced the first part of the pharmacy technician training.
But if they didn’t pass phase one it might be difficult to have them work on stocking shelves and operating the cash register, especially if there aren’t any pharmacists for them to ask questions to. Answering the phone is a straightforward job. They have to answer the phone and present great phone etiquette.
Stocking shelves would probably be a “once a week job” since your company probably doesn’t stock up on medicine every day; be sure the person you assign to stock shelves has mastered this phase of pharmacy technician training though.
Last but not the least thing you’ll need to train your pharmacy technicians would be to operate the cash register. The only thing you’ll need to teach them when they’re working on the cash register is to be polite, be knowledgeable, and always smile. Customers love being smiled at; it shows them that the technician or anyone working the register is enjoying their job.
Pharmacy technician training may sound a bit simple in terms of tasks and responsibilities. Thus, a pharmacy technician needs to be equipped with the right and proper training in order to work efficiently.
If you feel you have the interest to be part of this industry, you will certainly perform well, as long as you are determined to undergo the appropriate training as a pharmacy technician.